Booking Terms & Conditions

Pre-Authorization Deposit

• Upon booking an appointment for our services, an appointment deposit charge is required. The starting deposit fee is 20% but the amount may be more depending on the final costs of the services. This deposit is nonrefundable, and the deposit amount goes towards the final cost of your service.

• Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing

• Jay’s Mobile Auto Detailing LLC will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with the technician.

• All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes.

• Jay’s Mobile Auto Detailing LLC or its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off. • We cannot guarantee any firm times when accepting your booking.

• Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type

• We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty.

• Whilst every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause lateness and are done so without voiding our cancellation policy.

• We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.

• All vehicles are cleaned at the customers own risk

• All appointments scheduled require address, detail package, deposit (price varies per cost of services) and pictures of the interior of the vehicle. These requirements must be met or the service is not booked.

• Jay’s Mobile Auto Detailing LLC reserves the right to refuse service to anyone, at any time, with no explanation needed.

• Jay’s Mobile Auto Detailing LLC reserves the right to refuse or deny customer demands above and beyond the booked detailing.

• Jay’s Mobile Auto Detailing LLC will not tolerate any verbal, physical, sexual, emotional, or financial abuse of any kind towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered.